Get In Touch

4-A, ROYAL HOUSE, NEAR SHRIRAAM SCHOOL Gupteshwar Jabalpur Madhya Pradesh India 482001

+91 8827867556

Frequently Asked Question!

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website in the “Track Order” section. If you have any trouble tracking, please contact our customer service team with your order number, and we will assist you. In India, shipping times can vary depending on the destination and the courier service used. Metropolitan areas usually receive packages within 3 – 5 business days, while more remote regions may take 7 – 10 business days.

What if I want to change my order?

If your order has not yet been shipped, you can contact our customer service team as soon as possible. Provide your order number and the changes you wish to make, such as size, color, or quantity of the clothing items. However, if the order has already been shipped, we may not be able to make changes. In such cases, you can return the items once you receive them and place a new order following our refund and returns policy.

How do I know which size to choose?

We understand that sizing can be tricky. Each product page on our website has a detailed size chart. Please refer to the measurements provided, such as bust, waist, hips, and length, and compare them with your own body measurements. If you are still unsure, our customer service team is available to offer sizing advice. Keep in mind that Indian sizing standards may differ slightly from international standards, so it’s important to rely on our provided size charts.

What payment methods do you accept?

We offer a variety of secure payment methods for your convenience. You can pay using major credit and debit cards like Visa, MasterCard, and RuPay. We also support digital wallets such as Paytm, Google Pay, and PhonePe, which are widely used in India. Additionally, net banking options from various Indian banks are available. All payment transactions are encrypted to ensure the safety of your financial information.

Do you offer international shipping?

Currently, we primarily focus on shipping within India to provide the best service and faster delivery times. We are constantly evaluating the possibility of expanding our shipping services internationally. Stay tuned to our website or subscribe to our newsletter for updates on any future international shipping announcements.

What is your return and refund policy?

If you are not satisfied with your purchase, you can return the items within 15 days of receiving them. The items must be in their original condition, with tags attached and in the original packaging. Once we receive the returned items and verify their condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part, such as sending the wrong item or a defective product.